Privacy Policy
We attach great importance to our customers' personal privacy and information security. This Privacy Policy explains how we may collect, use, store, and protect your personal information when you visit our website, browse products, place orders, complete payments, or contact us.
1. Information Collection
When you place an order or use features of the website, we may collect necessary information, including your name, email address, contact number, shipping address, billing information, order details, and other content you voluntarily submit. We use this information only to the extent necessary to provide order fulfillment, delivery, after-sales support, and website services.
2. Use of Information
We may use the collected information to:
Process, confirm, and manage your orders;
Arrange product packaging and delivery;
Send order confirmations, shipping updates, and logistics notifications;
Handle returns, refunds, and customer inquiries;
Improve website functionality and the shopping experience;
Prevent fraudulent transactions and unauthorized activities;
Comply with applicable legal and regulatory obligations.
We will not use personal information for purposes unrelated to the original reason for collection.
3. Payment Information
This website uses Stripe as its payment processing service. Payment information involved in the transaction process is handled in accordance with the payment service provider's security mechanisms. Except for information necessary to complete the order and process the payment, we do not store full credit card details.
4. Information Sharing
To fulfill orders, we may share relevant information—to the extent necessary—with payment processors, logistics and delivery companies, website technical service providers, and other essential service providers.
We do not sell or rent customer personal information to third parties for their independent marketing purposes. We will not disclose personal information unless required by law, necessary to protect our legal rights and interests, or required to fulfill order services.
5. Information Security
We implement reasonable technical and administrative measures to protect customer personal information and minimize the risk of unauthorized access, alteration, disclosure, or loss.
Payment-related transactions may be subject to risk assessment and fraud monitoring by the payment service provider in accordance with their security protocols.
6. Cookies
This website may use cookies and similar technologies to ensure proper website operation, save necessary shopping information, analyze website usage, and improve the user experience.
"Necessary" cookies support basic website functionality. For non-essential cookies, we provide options via a cookie consent banner; non-essential cookies will only be enabled after the user clicks "Accept." Some third-party services—including those related to payment processing—may use their own cookies or similar technologies; the specific terms of such usage are governed by the respective service providers' policies.
7. Information Retention
We retain relevant information based on operational needs, such as order processing, after-sales service, legal obligations, and dispute resolution. The retention period for personal information is determined in accordance with applicable laws and regulations; once the information is no longer required for its intended purpose, we will delete, anonymize, or otherwise lawfully process it.
8. User Privacy Rights
Depending on the laws applicable in your region, you may have rights such as the right to access, correct, delete, restrict the processing of, object to the processing of, or obtain a copy of your personal data.
If you wish to exercise the rights granted to you by applicable law, you may submit a request via the contact details published on the website. To ensure information security, we may require identity verification for such requests.
9. Third-Party Websites
This website may contain links to third-party websites or services. When you visit these third-party websites, your information is subject to the respective third party's privacy policy. We recommend that you review the relevant privacy policies before submitting any personal information.
10. Policy Updates
We may update this Privacy Policy to reflect changes in website functionality, business processes, or applicable laws and regulations. Updated content will be published on the website, and we will provide notifications through appropriate channels when necessary.
By continuing to use this website, you acknowledge that you have read and understood the updated Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy, the processing of personal information, cookies, or data protection matters, please contact us using the details provided on the website. We will handle your requests in accordance with applicable laws and regulations.